FAQ

FREQUENTLY ASKED QUESTIONS

How do I receive my ebook after purchase?
After completing your purchase, you will instantly receive 
an email with a download link. You can download your PDF 
immediately and read it on any device — phone, tablet, 
or computer.

What format are the ebooks in?
All ebooks are delivered as PDF files. They work on all 
devices and can be read on any PDF reader app.

Can I read the ebooks on my phone?
Yes! PDFs open on any smartphone. We recommend using 
Google Drive, iBooks (iPhone), or Adobe Acrobat for 
the best reading experience.

Do the links expire?
No. Your download link never expires. You have lifetime 
access to everything you purchase.

Can I share my ebook with friends?
Each purchase is for personal use only and is not to be 
shared or redistributed. If a friend wants a copy, 
she can purchase her own at lumaher.shop — we'd love 
to welcome her too.

What if I don't receive my email?
Check your spam or junk folder first. If it's not there, 
contact us at support@lumaher.shop and we will sort it 
out for you immediately.

Do you offer refunds?
Yes. We offer a 30-day money-back guarantee. If you are 
not satisfied with your purchase, contact us at 
support@lumaher.shop within 30 days and we will 
refund you — no questions asked.

What payment methods do you accept?
We accept Visa and Mastercard. All payments are 
processed securely.

Can I buy a bundle and get the ebooks separately too?
Everything in a bundle is already included — you do not 
need to purchase anything separately. Your bundle 
gives you instant access to all included files.

I have another question — how can I reach you?
Email us at support@lumaher.shop — we reply within 
24 hours.