Refund policy
Due to the digital nature of our products, all sales are final.
Once a digital file has been downloaded or accessed, we are
unable to offer refunds or exchanges.
However, your satisfaction matters deeply to us. If you
experience a technical issue with your download or have not
received your file after purchase, please contact us within
7 days at support@lumaher.shop and we will resolve it
immediately.
We offer a 30-day satisfaction guarantee. If you have
genuinely worked through the material and feel it did not
deliver value, reach out to us and we will review your
request on a case-by-case basis.
We believe in our products and we stand behind them.
For any questions: support@lumaher.shop